Privacy Policy
Important privacy information
In order to use the service, we will ask you to enter your email. We will also automatically collect from your device language settings, IP address, time zone, type and model of a device, device settings, operating system, Internet service provider, mobile carrier, hardware ID, Facebook ID, and other unique identifiers (such as IDFA and AAID). We need this data to provide our services, analyze how our customers use the service and to measure ads.
For improving the service and serving ads, we use third party solutions. As a result, we may process data using solutions developed by Amazon, Google, Facebook, Hotjar, TikTok, Tableau. Therefore, some of the data is stored and processed on the servers of such third parties. This enables us to (1) analyze different interactions (how often users make purchases, what products our users viewed); (2) serve and measure ads (and show them only to a particular group of users, for example, only to those, who have made a purchase).
For more information, please read the full privacy policy below.
1. General provisions
This privacy policy ("Privacy Policy") describes how WebFusion Consulting Limited processes, collects and uses personal data of the users in connection with the use of Abstain mobile application and related services (the "Service"). It also describes the rights of the users with respect to their personal data.
For the purposes of the General Data Protection Regulation and other applicable data protection laws, WebFusion Consulting Limited, located at 38 Wang Chiu Road, Kwun Tong, Kowloon, Hong Kong, is the data controller.
For any questions related to this Privacy Policy or privacy practices, please contact us at support@abstain.app.
2. Age restrictions
Our Service is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information as quickly as possible. If you believe that we might have any information from a child under 13, please contact us at support@abstain.app.
3. Information we collect
We may collect the following categories of information:
Data you provide us:
- Registration information (email)
- Payment information (processed by third parties)
- Communications data (when you contact us)
- Any other information you choose to provide
Data collected automatically:
- Device data (device type, operating system, device identifiers)
- Usage data (features used, time spent, user interactions)
- Location data (IP address, time zone)
- Technical data (app version, platform, crash reports)
Data from third parties:
- Social media platforms (if you connect your accounts)
- Analytics providers
- Advertising partners
- Payment processors
4. How we use your information
We use your information for the following purposes:
- Provide and maintain our Service
- Process payments and manage subscriptions
- Personalize your experience
- Send you service-related communications
- Provide customer support
- Improve our Service and develop new features
- Ensure security and prevent fraud
- Comply with legal obligations
- Serve personalized advertisements
- Conduct analytics and research
5. Legal basis for processing
We process your personal data based on the following legal grounds:
- Performance of contract: To provide the Service you requested
- Legitimate interests: To improve our Service, ensure security, and conduct analytics
- Consent: For marketing communications and certain cookies
- Legal obligation: To comply with applicable laws and regulations
6. Information sharing
We may share your information with:
Service providers:
- Analytics providers (Google Analytics, Facebook Analytics)
- Advertising networks (Google Ads, Facebook Ads)
- Payment processors (Apple, Google, PayPal)
- Cloud storage providers (Amazon Web Services)
- Customer support tools
Business transfers:
In case of merger, acquisition, or sale of assets
Legal requirements:
When required by law or to protect our rights
7. International data transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data during such transfers, including:
- Adequacy decisions by the European Commission
- Standard contractual clauses
- Other legally recognized transfer mechanisms
8. Your rights
Depending on your location, you may have the following rights:
- Access: Request copies of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your data
- Portability: Request transfer of your data
- Restriction: Request limitation of processing
- Objection: Object to processing based on legitimate interests
- Withdraw consent: Where processing is based on consent
To exercise these rights, contact us at support@abstain.app.
9. Advertising and analytics
We use third-party advertising and analytics services:
Advertising partners:
- Google Ads
- Facebook/Meta Ads
- TikTok Ads
Analytics providers:
- Google Analytics
- Facebook Analytics
- Hotjar
- Mixpanel
How to opt out or influence personalized advertising:
- iOS: Go to Settings > Privacy > Apple Advertising and deselect Personalized Ads
- Android: Go to Settings > Privacy > Ads and enable Opt out of Ads personalization
- macOS: Go to System Preferences > Security & Privacy > Privacy, select Apple Advertising, and deselect Personalized Ads
- Windows: Go to Start > Settings > Privacy and turn off advertising ID usage
Additional opt-out resources:
- Network Advertising Initiative: optout.networkadvertising.org
- Digital Advertising Alliance: optout.aboutads.info
- European Digital Advertising Alliance: youronlinechoices.eu
10. Data security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
11. Data retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When we no longer need your data, we will securely delete or anonymize it.
12. Do Not Track
Our Service does not currently respond to Do Not Track signals. To learn about Do Not Track, you can visit www.allaboutdnt.com.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in the app and updating the "Last Updated" date. Your continued use of the Service after such changes constitutes acceptance of the updated Privacy Policy.
14. Contact information
If you have questions about this Privacy Policy, please contact us:
Company: WebFusion Consulting Limited
Address: 38 Wang Chiu Road, Kwun Tong, Kowloon, Hong Kong
Email: support@abstain.app
Last updated: January 2025